Find marketing courses with English/Spanish subtitles

Use Сase: Find marketing courses with English or Spanish subtitles.

Problem: The user types “Marketing” and gets a large search results set so they want to narrow down the results using filters. The user opens the Category filter and selects categories relevant to them: Marketing & Business and Artificial Intelligence. However, when applying the filters, the interface displays a message saying “No results match your search”, even though the user just saw a large list of results.

A similar issue occurs when the user tries to filter by language. When multiselecting languages in the filter (English + Spanish), the interface reports no matching results. However, if each language is selected individually, relevant results appear — and they even overlap (e.g. “Content Marketing for Social Media” course appears both times when the filter is applied with single language selection). Interaction breakdowns in filter functionality prevent the user from organizing the search results in a way that meets their needs.

Annotated screencast:

Domestika. Find marketing courses with subtitles

Best Practice: On Coursera, users can apply multiple filters simultaneously without errors. For example, when searching for “Marketing” courses, users can filter by various categories and languages, and the platform shows results matching any or several of the selected options. The efficient functioning of the filtering system enables users to easily navigate the app’s content.

Coursera

Original screencast:

Domestika. Find marketing courses with subtitles